Account and Password
- How do I request a OneDay account?
- Senior Living: How do I download/update the OneDay app and log in?
- Senior Living: How do I set my password for the first time?
- Senior Living: What happens if I get logged out?
- Senior Living: How do I add a user?
- Senior Living: How do I change my password?
Creating and Editing Videos
- Senior Living: How do I edit my OneDay video?
- Senior Living: How do I delete a clip?
- Senior Living: How do I trim my video?
- Senior Living: How do I add another clip to my video?
- Senior Living: How do I edit the title of my video?
- Senior Living: How do I add a nameplate to my video?
Sharing Videos
- Senior Living: How do I share a video from the Partner Portal?
- Senior Living: How do I share videos on social media?
- Senior Living: How do I reshare a video to additional recipients?
- Senior Living: How do I create and share a video with a prospect and influencers?
- Senior Living: How do I create and share a video to a resident and their family contacts?
- How do I save a video to my device?
Partner Portal
- Senior Living: How do I login to the Partner Portal?
- Senior Living: How do I see my videos on the Partner Portal? (Corporate Admin)
- Senior Living: How do I see my videos on the Partner Portal? (Community User)
- Senior Living: How do I share a video from the Partner Portal? (Corporate Admin)
- Senior Living: How do I share a video from the Partner Portal? (Community User)
- Senior Living: How do I assign a user to multiple communities?
Engagement and Feedback
Web Recorder
- Senior Living: How do I create a video using the web recorder?
- Senior Living: If I leave the recorder will my video be saved?
- Senior Living: Can I send a video to multiple recipients?
- Senior Living: Can I add my Community theme to my video?
- Senior Living: Will I be able to see a video I created on the web in my OneDay app?
- Senior Living: Can I record more than one clip?