Account and Password
- How do I request a OneDay account?
- How do I download/update the OneDay app and log in?
- How do I set my password for the first time?
- What happens if I get logged out?
- How do I add a user?
- How do I change my password?
Creating and Editing Videos
- How do I edit my OneDay video?
- How do I edit the title of my video?
- How do I add a nameplate to my video?
- How do I add another clip to my video?
- How do I change the text that appears before my video clip plays?
- How do I delete a clip?
Sharing Videos
- How do I share a video from the Partner Portal?
- How do I share videos on social media?
- How do I reshare a video to additional recipients?
- How do I create and share a video with a prospect and influencers?
- How do I create and share a video to a resident and their family contacts?
- How do I save a video to my device?
Partner Portal
- How do I login to the Partner Portal?
- How do I see my videos on the Partner Portal? (Corporate Admin)
- How do I see my videos on the Partner Portal? (Community User)
- How do I share a video from the Partner Portal? (Corporate Admin)
- How do I share a video from the Partner Portal? (Community User)
- How do I assign a user to multiple communities?
Engagement and Feedback
Web Recorder
- What browsers are supported for the web recorder?
- How do I create a video using the web recorder?
- Can I record more than one clip?
- Can I send a video to multiple recipients?
- If I leave the recorder will my video be saved?
- Can I add my Community theme to my video?