Managing Your Account & Password
- How do I request a OneDay account?
- Convey: How do I change my password?
- Convey: How do I download the Convey app and log in?
- Convey: How do I set my password for the first time?
- Convey: Can I reset the password for a user I manage?
- Convey: Help! I forgot my password. How do I reset it?
Sharing Your Convey Videos
- Convey: How do I share a video from the Partner Portal?
- Convey: How do I share videos on social media?
- Convey: How do I reshare a video to additional recipients?
- Convey: How do I save individual clips on my mobile device?
- Convey: How do I create and share a video with a prospect?
- Convey: How do I embed a video on a website?
Editing Your Convey Videos
- Convey: How do I edit my Convey video?
- Convey: How do I edit the title of my video?
- Convey: How do I add a comment that is sent with my video?
- Convey: How do I add a Nameplate to my video?
- Convey: How do I change the Music?
- Convey: How do I adjust the Music Volume?
Managing Video Engagement & Feedback
Convey Partner Portal
Managing Your Recipients
- Convey: How do I add a prospect and additional recipients in the Convey mobile app?
- Convey: How do I edit or remove an Additional Recipient in the Convey app?
- Convey: How do I edit or remove a Prospect or Resident in the Convey app?
- Convey: How do I add prospects or additional recipients on the Partner Portal?
- Convey: How do I edit or delete Prospects on the Partner Portal?